Feeling frustrated with your doctor’s office lately? You’re definitely not alone in this. We hear it all the time—long wait times that eat up your entire morning, appointments that feel so rushed you barely get to mention your main concern, confusing bills that arrive weeks later, and that constant feeling of being shuffled between different providers who don’t really know your story.
If this sounds familiar, you’re experiencing what many people feel: that traditional healthcare has become a system designed more for insurance companies than for the people it’s supposed to serve. You deserve better than that.
If you’ve ever wondered whether there’s a more personal, more human way to manage your health, this comparison between Craft Concierge’s Direct Primary Care (DPC) model and your current doctor’s office will help you see what’s possible when healthcare is built around you.
Appointment Access and Wait Times
Let’s be honest about what usually happens when you need to see your doctor. You call, get put on hold, finally reach someone who tells you the next available appointment is in three weeks. Then, when your appointment day finally arrives, you sit in a crowded waiting room for another 30-45 minutes past your scheduled time.
It doesn’t have to be this way. At Craft Concierge, we’ve designed our practice around the simple idea that when you need medical care, you shouldn’t have to wait. Same-day or next-day appointments aren’t a lucky break—they’re standard. And when you have a quick question or concern between visits, you can send a message directly to your care team instead of playing phone tag with the front desk.
We know your time is valuable, and your health concerns don’t operate on a three-week delay.
Time Spent With Your Doctor
There’s something deeply frustrating about finally getting to see your doctor, only to feel rushed through a 10 or 15-minute conversation that barely scratches the surface of what’s been worrying you. You leave feeling unheard, with more questions than answers.
This is where Direct Primary Care really shines. When you’re not worried about insurance constraints and appointment quotas, something beautiful happens: your doctor actually has time to listen. We can explore what’s really going on with your health, ask follow-up questions, and work together to understand the full picture of your wellbeing.
This kind of unhurried care leads to stronger relationships between you and your healthcare team, smarter health decisions, and genuinely better outcomes over time. You deserve to feel heard and understood when it comes to your health.
Transparency in Pricing
Healthcare billing shouldn’t feel like a mystery, but for many people, it absolutely does. You hand over your copay at the front desk, thinking that’s the end of it, only to receive surprise bills weeks later for labs, imaging, or follow-up visits you didn’t even know were being charged separately.
Craft Concierge changes this completely with our straightforward membership model. You choose the plan that fits your life and health goals, pay one clear monthly fee, and that’s it. No surprise bills, no insurance hassles, no wondering what’s covered and what isn’t.
Here’s exactly what each membership plan includes:
Core – $99/month or $1,069/year
Perfect for everyday healthcare needs. Includes same-day or next-day appointments, unlimited messaging with your care team, minor procedures, and significant discounts on imaging and lab work. It’s comprehensive care without the financial surprises.
Vitality – $175/month or $1,890/year
Takes your health monitoring to the next level. Everything in Core, plus diagnostic imaging like X-rays, CT scans, ultrasounds, and MRIs right in our facility. You’ll also get an annual heart health assessment and quarterly labs to stay ahead of potential issues.
Longevity – $500/month or $5,400/year
Our most comprehensive approach to health and wellness. Includes everything from the other plans, plus whole-body scans, brain imaging, virtual colonoscopy, and one specialty test each year. With unlimited diagnostics and priority access to your care team, it’s designed for people who want to be as proactive as possible about their health.
This kind of pricing transparency makes it so much easier to prioritize your health without worrying about unexpected financial stress.
Preventive Care and Chronic Support
Traditional healthcare often feels like playing defense—you call when something’s wrong, wait for an appointment, and hope you get enough time to address your concerns. It’s reactive rather than proactive, and that approach can mean missing opportunities to catch problems early.
Direct Primary Care flips this entire approach. Instead of waiting for problems to develop, you work with a healthcare team that gets to know your health patterns over time. Regular checkups, preventive screenings, and lab work become a natural part of staying healthy, not something you have to remember to schedule when your insurance allows it.
If you’re managing a chronic condition like diabetes, high blood pressure, or heart disease, this ongoing partnership makes an enormous difference. Your care plan evolves with you, and you have consistent support as your needs change. No more feeling like you’re starting from scratch with each appointment.
How DPC and Traditional Care Can Work Together
Direct Primary Care is designed to handle most of your everyday health needs—routine checkups, lab work, minor procedures, chronic condition management, and preventive care. It’s incredibly comprehensive, but we want to be clear about what it covers and what it doesn’t.
Here’s a side-by-side comparison to help you understand the differences:
| Craft Concierge (DPC Model) | Traditional Doctor’s Office | |
| Appointment Availability | Same-day or next-day appointments. No waiting weeks or sitting in crowded lobbies. | Often takes days or weeks to get in. Long wait times on the day of the visit. |
| Time With Your Doctor | Longer, unrushed visits focused on understanding your full health picture. | Visits often feel rushed, averaging 10–15 minutes per patient. |
| Communication | Unlimited messaging between visits. Direct access to your provider anytime. | Messages go through front desk or portals. Response times can vary. |
| Pricing | Clear monthly or annual membership. No surprise bills or copays. | Copays upfront. Additional charges for labs, imaging, and follow-ups later. |
| Plan Options | Core ($99/mo), Vitality ($175/mo), Longevity ($500/mo) — tailored to your health goals. | One-size-fits-all. Services billed per visit or test, often through insurance. |
| Diagnostics and Imaging | In-house imaging and labs included or offered at deep discounts. | Imaging often requires referrals. Can involve multiple locations and delays. |
| Preventive Care | Regular screenings, labs, and wellness checks are part of the plan. | Usually scheduled only when symptoms appear or covered by insurance timing. |
| Chronic Condition Support | Ongoing care plans with frequent follow-ups and personalized attention. | Limited follow-up. Care may depend on insurance approval or provider availability. |
| Insurance Use | Insurance not required for services. Can pair with a high-deductible plan for emergencies. | Requires insurance for most visits. Billing goes through networks and payers. |
| Care Coordination | One doctor manages everything in-house. Easy access to your full care plan. | Patients are referred to multiple providers. Continuity of care can be lacking. |
For emergencies, hospital visits, or specialist care, having insurance coverage remains important. Many of our members pair DPC with a high-deductible insurance plan—this gives them fast, personal care for everyday needs while maintaining coverage for unexpected major medical events.
Is Craft Concierge Right for You?
If you’ve been feeling let down by the healthcare system, know that your frustration is completely valid. Here are some signs that it might be time to try a different approach:
- You’re tired of waiting days or weeks just to get an appointment when you’re not feeling well
- You want more than 10 rushed minutes with a doctor who barely knows your name
- You’re managing a chronic condition and need ongoing support and monitoring
- You want to know exactly what your healthcare costs each month without surprise bills
- You’ve been passed between different providers with no clear, coordinated care plan
- You want a healthcare team that actually listens to your concerns and follows through
Direct Primary Care offers a simpler, more human way to get the healthcare you need without all the friction that comes with traditional medical offices. You can see your provider when you actually need to, get labs and imaging done in the same convenient location, and pay one transparent monthly fee that never changes.
This model works beautifully for busy parents who need reliable healthcare that fits around their family’s schedule, working professionals who want to stay ahead of their health, older adults managing multiple conditions who benefit from consistent care, or really anyone who wants healthcare that adapts to their life rather than the other way around.
Take the First Step Toward Better Care
Making the switch is easier than you might think. There’s no waiting list to join, no referral needed from your current doctor, and no complicated paperwork to fill out.
The best part? You can start experiencing the difference right away. Schedule your first consultation or reach out with any questions you have about how DPC might work for your specific situation. We’re here to help you feel better, stay ahead of health concerns, and finally get the kind of care that truly fits your life.
Your health deserves this level of attention and care. You deserve to feel confident about your healthcare decisions and supported by a team that genuinely knows and cares about your wellbeing.
